Dental Receptionist

Ciara has worked in a customer facing environment for the last 20 years.

Before joining the team at Pure in May 2021, Ciara worked as a hotel receptionist. Ciara says she wanted to take on a new challenge and learn something new, so when she was given the opportunity to work at Pure, she jumped at the chance!

Working at Pure has helped so much with Ciara’s dental nervousness and anxiety. Some days she even forgets it’s a dental surgery because of how relaxed and calm it feels.

Ciara enjoys working on her allotment, swimming in the sea and spending time with her husband and daughter when she’s not at work.

Victoria has been part of the team at Pure since May 2021. Before embarking on an exciting new opportunity in dentistry she worked in the hospitality industry and had done so since the age of 12!

Victoria worked her way up from glass collector to restaurant manager, then to reception manager.

Victoria’s had many years of experience working in an industry that provides excellent customer service and a good time to people that are enjoying themselves, but she feels that she is now part of something bigger!

Dentistry provides people with a new confidence to bring back their smile and to also help people whilst they’re in pain and Victoria thinks that this is the most rewarding part of her job. She says that you feel a part of something that really can make a difference to someone’s life and that’s what drew her to dentistry.

Victoria is really enjoying learning more and more every day and is reflecting that in her own oral healthcare.

Having already gained a Level 3 hospitality management certificate and first aid qualification, Victoria is very excited for the opportunity to explore more courses that Pure has to offer.

Victoria feels that this is an exciting new chapter in her life and is very proud to be part of the team at Pure and work alongside all other team members.

In her time away from work Victoria likes to go to the Cornish Pirates rugby matches to watch her boyfriend play. Victoria also volunteers for Surf Action charity, running the social media pages.

She loves Cornwall and when not at the rugby or with the charity there’s nothing she likes doing more than taking her dog and a picnic for long walks along the coast.

Jan joined the team at Pure in June 2021 with extensive nursing and reception experience in both dental and GP practice.

Jan started in the dental industry in 1997 as a dental nurse, also teaching dentists and nurses throughout the South west and Wales “four handed” dentistry to promote efficient, comfortable provision of care to dental patients.

Jan says “As a receptionist, working at Pure is very rewarding, knowing our patients are receiving the best possible treatment and seeing the transformation of patients from being embarrassed to smile, to proudly beaming.

The patient journey, from initial phone call to completion of treatment, reflects the ethos at Pure, with everyone working toward the best possible patient experience.”

When not working, Jan enjoys working in her garden and exploring the beautiful Cornish coast and countryside with her partner and labradoodle.

Kelly has been in a face-to-face customer service environment for the last 10 years. Kelly has gained qualifications in administration and in supporting customer service-based roles.

Before joining the team at Pure in February 2020, Kelly worked as a hotel receptionist for 2 years. Kelly says she felt the need to broaden her horizons and wanted to take on a new challenge and learn something new, so when she was given the opportunity to work at Pure, she jumped at the chance!

Kelly enjoys learning about dentistry and finds that being able to obtain and build rapports with patients is very fulfilling.

When she’s not at work, Kelly likes to spend time at the beach, whether swimming in the sea or strolling along beach with her partner, she really likes to take in the beautiful coastal views in Winter.