Dental Receptionist

Laura is part of our reception team at Pure. She has worked in numerous healthcare settings in the past and has a great deal of experience working in the dental profession.

Laura has returned to work after having her youngest child, taking on the role of dental receptionist, although she is a qualified dental nurse, passing her NEBDN diploma in dental nursing in 2014.

Laura is proud of her new role at Pure and is excited to be part of such a knowledgeable, friendly, and professional team.

When not working Laura enjoys spending time with her partner James and their three boys.

Sharon has always worked in the service sector and discovered dentistry after being recommended by a colleague to apply. After starting with a new practice in Oxford as a part-time receptionist, Sharon stayed there for over 15 years in a variety of roles, finishing up as Practice Manager.

Sharon and her husband moved to Cornwall several years ago so that they could be closer to family and to have an improved work/life balance.

Sharon finds working in the dental industry extremely rewarding and fulfilling.

Sharon joined Pure in August 2020 as a part-time receptionist, she loves working within the team and enjoys interacting with and helping patients.

Outside of work, Sharon enjoys travelling with husband Carl and when they are at home, loves clifftop walks around Cornwall’s coast. Sharon also enjoys reading, gardening cooking and spending time with her grandchildren.

Kelly has been in a face-to-face customer service environment for the last 10 years. Kelly has gained qualifications in administration and in supporting customer service-based roles.

Before joining the team at Pure in February 2020, Kelly worked as a hotel receptionist for 2 years. Kelly says she felt the need to broaden her horizons and wanted to take on a new challenge and learn something new, so when she was given the opportunity to work at Pure, she jumped at the chance!

Kelly enjoys learning about dentistry and finds that being able to obtain and build rapports with patients is very fulfilling.

When she’s not at work, Kelly likes to spend time at the beach, whether swimming in the sea or strolling along beach with her partner, she really likes to take in the beautiful coastal views in Winter.

Hayley worked in the dental industry as a head receptionist and treatment coordinator for 2 years before joining the team at Pure.

Originally from Surrey, Hayley moved to Cornwall in 2020. She is passionate about providing the best patient experience possible and has completed courses covering topics such as leadership and management, dental customer service and care and marketing.

Since joining the team at Pure, Hayley has expanded her dental knowledge. The highlight of the day for Hayley is seeing the transformation of patients smiles and hearing positive feedback from patients about their experience and the team.

Outside of work, Hayley is interested in expanding her knowledge about health and wellbeing as well as getting out and about exploring the beauty of Cornwall.

Sarah has been a part of the team at Pure since February 2020. Before embarking on a career in dentistry, Sarah worked in the banking industry for over 20 years.

Sarah has a wealth of experience in providing excellent customer service and has already learned a lot about the world of dentistry. Sarah is keen to gain as much dental knowledge as possible and has enjoyed all of the dental training that she has had so far.

Sarah says that she chose dentistry as her new career route as she wanted to be able to provide a more personal, one to one experience for patients, and having had a number of personal dental experiences in the past, she believes that she can sympathise with and relate to nervous and anxious patients.

In her time away from work, Sarah loves to spend time with her husband and children. She often goes for long walks on the beach and especially enjoys discovering new places of interest.