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Meet the team

Lucy

Practice Administrator

Lucy has been a valued member of the Pure team for over 15 years, first joining the practice in 2010 as our receptionist before progressing to the role of Practice Administrator and joint CQC Registered Manager in 2016. Within this time, Lucy has gained a wealth of knowledge in dentistry to help assist patients throughout their patient journey. Although her role has varied, Lucy mostly works behind the scenes, supporting team members in their day-to-day roles, ensuring dental equipment is serviced accordingly, carrying out risk assessment, audits and updates to our practice policies and helping patients find a suitable care package for their dental treatment are just a few of her roles.

Pure Dental team member Lucy

Lucy's experience

Lucy works with our patients to find a suitable care package to ensure that they receive the care that they need in a cost-effective manner.

Lucy also worked towards passing her level 1 BSL (British Sign Language) award which she thoroughly enjoyed studying for.

Having grown up in Cornwall, Lucy studied and gained a degree at Canterbury Christ Church University and l’Universite Catholique de Lille, in French and American Studies.

Lucy has always had a passion for travelling and exploring different cultures. These days Lucy loves to travel closer to home exploring the Cornish coastline and beachcombing for sea glass and cowrie shells.

2007
Canterbury Chirst Church Logo Canterbury Christ Church University Gained a degree at Canterbury Christ Church University and l’Universite Catholique de Lille, in French and American Studies.
2010
Pure Dental Logo Joined Pure Dental Health Started as a dental receptionist to attend to patients on the phone and in person. Co-ordinate and organise appointments and administration to facilitate the efficient running of the dental office.
2016
Practice Administrator Started the role of Practice Administrator which includes scheduling appointments, accounting, managing patients' records, handling insurance claims, and, developing a marketing plan for a dental office.
2016
Advanced Award Gained advanced award in dental reception with the DBA.
2016
Became the joint CQC Registered Manager for the practice
2020
Worked towards a BSL Level 1 course
Pure Dental Dentists Gum Disease

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