Lucy Cullingford PRACTICE ADMINISTRATOR

Lucy Cullingford

Practice Administrator

Lucy has been a valued member of the Pure team for 10 years, first joining the practice in 2010 as our receptionist before progressing to the role of Practice Administrator in 2016.

Within this time, Lucy has gained a wealth of knowledge in dentistry to help assist patients throughout their patient journey. Although her role has varied, Lucy mostly works behind the scenes, however, she can still be seen greeting patients and offering support to nervous patients as well as team members in their day-today roles.

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2007

Canterbury Christ Church University

Gained a degree at Canterbury Christ Church University and l’Universite Catholique de Lille, in French and American Studies.
2010

Joined Pure Dental Health

Started as a dental receptionist to attend to patients on the phone and in person. Co-ordinate and organise appointments and administration to facilitate the efficient running of the dental office.
2016

Practice Administrator

Started the role of Practice Administrator which includes scheduling appointments, accounting, managing patients' records, handling insurance claims, and, developing a marketing plan for a dental office.
2016

Advanced Award

Gained advanced award in dental reception with the DBA.

 

Lucy also works with our patients to find a suitable care package to ensure that they receive the care that they need in a cost-effective manner.

Most recently, Lucy has been working towards passing her level 1 BSL (British Sign Language) award which she has thoroughly enjoyed studying for.

Having grown up in Cornwall, Lucy studied and gained a degree at Canterbury Christ Church University and l’Universite Catholique de Lille, in French and American Studies.

Lucy has always had a passion for travelling and exploring different cultures, especially indigenous people in Canada. These days Lucy still loves to travel and explore with husband Grant, she also enjoys beachcombing for sea glass and cowrie shells.